Tag: Maintenance management
Boosting OEM After-Sales Service efficiency: The power of an EAMS
March 4, 2024
Author | Stefan Terblanche, Pragma Partner Consultant Original Equipment Manufacturers (OEMs) face many challenges when it comes to providing effective and efficient after-sales service to their clients. The typical OEM after-sales business process, as shown in the following diagram, consists of several activities that need to be performed. For an OEM to be efficient in […]
The outsourced asset care service – is this a panacea for the struggling maintenance departments of small to medium-sized enterprises?
June 15, 2022
Proper and consistent maintenance can make or break businesses. The headline in a local newspaper, Business Day – dated 13/06/2022, reads “Poor performance and degradation of rail and port infrastructure have seen SA’s coal exports drop 20% from about 80 million tonnes in 2017 to about 64 million tonnes in 2021”. All around us we […]
The foundations of infrastructure asset management | Considering financial and engineering asset registers
July 13, 2021
From a physical asset management perspective, it is essential to remember that asset registers fulfil more than a compliance role. Operationally, asset registers are critical for proper record keeping, managing physical assets, and validating spend on assets to track the return on investment. Pragma recently hosted a colloquium focusing on the foundations of infrastructure asset […]
An insight into Maintenance Work Management
July 12, 2021
Pragma Academy Subject Matter Expert Tim Beavon I have been working in the asset and maintenance management fields my entire professional life. It has always astounded me that organisations continually appear to feel frustrated at their organisation’s inability to get the maintenance planning office “right”. In this article, I will endeavour to convince you that, […]
Massmart’s approach to digitising its facility and asset management practices secures them the prestigious 2021 SAFMA Award for Technology
April 22, 2021
Helgard Pienaar, Solutions Specialist Massmart’s shareholders and customers have good reason to celebrate yet another success with the facilities management team involved in achieving the 2021 SAFMA Award for Technology. The national retailer’s commitment to digitise their facility and asset management processes and workflow has reaped a 25% increase in workflow efficiency across their 400 […]
Clear vision bags Massmart the prestigious SAAMA Project Achievement Award 2020
September 9, 2020
A clear vision and decisive decision-making clinched Massmart the coveted SAAMA Project Achievement Award 2020 for the successful implementation of Pragma’s enterprise asset management system, On Key. Successfully implementing and managing over 300 stores currently, is a significant achievement. “The goal was to implement an enterprise asset management system that would provide Massmart with a […]
Industry 4.0 technologies are driving efficiencies in asset management
March 5, 2020
Industry 4.0 has many advantages and different applications in different industries. For maintenance management, the On Key EAM system enables asset owners to create a digital twin to know precisely where their assets are, what type of assets they have and their asset value.
Data investment: Start now for future gains
September 20, 2019
Is the present you looking after the future you? Fundamentally, this is what investment in data now means for your business in the future. Consider what could happen if one of the sensors on a critical asset fails without anybody noticing. It could result in a catastrophe when an ageing transformer explodes due to overheating, […]
Pragma Student Training Programme 2018 | Week 3
August 28, 2018
Our Chief People Officer, Stéphan Pieterse, and the top three students from the 2018 Student Training Programme talk about the highlights of the programme. More about the STP: Our Student Training Programme is a three-week work journey of professional and personal development. This annual programme takes place during the July university holidays and is specifically […]
Pragma Student Training Programme 2018 | Week 2
July 12, 2018
We caught up with Ané and Brain to get the low down on week two of Pragma’s Student Training Programme.
