Our client has better control over breakdowns and appropriate escalation processes is in place in the Rear Axle Area. In year one, there was an average of between 60 and 70 breakdowns in a 4-week period. From Calendar Week 20 –23 in year two, there were only 39 breakdowns in the Rear Axle Area and a downtime of 36 minutes. (Decrease of 35-45% in the number of breakdowns).
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