Leading physical asset management company, Pragma, offers clients using their On Key Enterprise Asset Management System a safe and secure platform to host their data. This is achieved through an advanced platform, excellent maintenance and continuous monitoring.
Tim Beavon, Partner Support Manager at Pragma says hosting of a client’s database is included in their monthly licensing fee. “Clients hosting their data at Pragma enjoy hassle-free hosting in a world-class data centre, the optimal configuration of On Key, as well as fast and stable hosting at a Tier 1 Internet Service Provider.”
Pragma secures asset data with up-to-date anti-virus, intrusion prevention and firewalls. Darryl Lampert, ICT Manager says they proactively maintain hardware, software and security and offer the latest generation hardware covered under warranty. “Data is replicated offsite twice per day and we have a tested disaster recovery plan which includes monthly recovery of servers as well as full site recovery tests annually.”
Pragma’s On Key clients have peace of mind over the safety of their data and the effective performance of the system which is managed according to a Service Level Agreement. Other benefits include cost savings on appropriate infrastructure like servers and SQL licenses. A client has no need to invest in specialist ICT skills to plan for and maintain the required infrastructure and to support in-house staff with URL based user interaction.
Furthermore Pragma’s On Key Help Desk has direct access to client data to offer effective support on client queries. Direct support from Asset Care engineers optimising On Key functionality, assisting with upgrades and/or expanding to additional modules is also made much easier.
Pragma hosts in excess of 120 client databases.